With four locations in New York, we do everything we can to get clients in at the last minute! If you don’t live near a Completely Bare Spa, or need another service done, what do you do when you need to get a super fast appointment?
Having first hand experience on the other end of the phone, I’m here to offer some tips to get you squeezed in when it seems all but impossible. First and most important, nothing makes us want to do more for someone who is polite, understanding and flexible. When you are calling for an hair removal or spa appointment at the last second, ask for the person’s name who answers the phone. Tell them you know how busy they must be, but you have just come back from a long extended trip. In a remote country. With no phones. And no calendars. Ask them if there is anything they can do to help you out. Be flexible with time, and with the esthetician that you see.
Tell them you’ll run in for your emergency trim already shampooed, and you’ll blow dry yourself. If they don’t have time for a full Brazilian wax, tell them you don’t mind being slotted in for whatever time they have. If at all possible, be in the neighborhood so that you can run in if they get a last minute cancellation.
If they truly are booked, break out the razor, slap some glossing creme on those split ends and some clear polish on your nails. Do not, I repeat, do NOT imply that the receptionist is lying, or purposely holding out on you. Remember: they are the ones who will call if something opens up :-)
xo teresa
